ACTIVE EMPATHETIC LISTENING
Listening is one of the most important soft skills we can have. How well we listen has a major impact on our job effectiveness, and on the quality of our relationships. Being a poor listener is often associated with lower social and emotional sensitivity.
The problem with poor listening is not only being perceived as rude, but also that we miss out the important part of what’s being said, which potentially results in conflict. People who don't listen also seem to have poorer social skills in general.
Active listening is only part of the skills. Active empathic listening suggests that you also understand what's going on inside the mind of the other person as if you were themselves. It's a concept that traces back to the approach of the well-known psychologist Carl Rogers. When you're empathically listening, you do more than hearing, you are able to convey that you understand how the other person feels.
Clearly, listening is a skill that we can all benefit from improving. By becoming a better listener, you can improve your productivity, as well as your ability to influence, persuade and negotiate. What's more, you'll avoid conflict and misunderstandings. All of these, are also important factors to improve communications skills and boosting meaningful relationships.
This package includes 4 1-1 sessions tailored specifically for you and your needs.
Sessions can be held online or face to face in either of our two locations.